Service Request Questions
Submit a SAIT Service Request if you need help with the following.
User Permission
To request an account, please have the website lead publisher or department management request that your UCLA logon ID (username) be given either Publisher access or Writer access to the website.
Login Help
To Login
Add "/login" at the end of the website URL. You will be asked to sign in with your UCLA Logon ID (username).
To Logout
Click Logout link at the top right corner of the webpage.
User Training
We train individuals or teams on best practices for website publishing and on how to effectively use Student Affairs’ Content Management System. Request an individual or team training.
Update Navigation
For all site template updates, including your navigation menus, please have your website lead publisher or department management request a change to your site template.
Modify Breadcrumbs
For all site template updates, including your breadcrumbs, please have your website lead publisher or department management request a change to your site template.
Complex Content
Ensuring accessibility is a top priority for UCLA and the nuances are many, we can help you do complex content types such as:
- In-page buttons
- Accessible tables
- Audio
- MyUCLA/Google forms
- Tableau Data
- Community/Google Calendar embeds
- Checklists
Request assistance to create or update complex content.
Page Editing Assistance
Have questions on how to edit a page? If you are having trouble making edits, we'll help walk you through how to get it done. Request assistance on editing your pages.
Page Updates
Request help on updating pages with your content.
Media Assets Management
Request help on adding, editing, deleting, linking, or embedding photos, files, or videos.
Redirects for Files or URLs
Request to add or edit redirects for files or URLs.
Social Media
Request to add or update social media links. Social media links include Facebook, Twitter, Youtube, Instagram, Snapchat, LinkedIn, Tiktok
Google Analytics
Request access and reports for Google Analytics.
New Website Domain
General Questions
Have any other general questions? Request assistance for your website.